Contact Us
How to reach the Ministry, by phone, by email and in person.
In an emergency
Cook Islanders in serious difficulty overseas should contact the nearest overseas mission first. Wellington, Auckland and Suva all hold consular responsibilities.
If you or somebody with you is in immediate danger, call the local emergency services.
The Ministry in Rarotonga is on +682 29 347, Monday to Friday, 8:00am to 4:00pm Cook Islands Time. See Consular Assistance.
Opening hours
The Ministry is open Monday to Friday, 8:00am to 4:00pm Cook Islands Time.
By phone
- Main line +682 29 347. Choose option 1 for Immigration.
- Alternative line +682 29 345
By email
- General enquiries and the Office of the Secretary. [email protected]
- Immigration, general. [email protected]
- Visa and permit applications. [email protected]
- Cook Islands Status. [email protected]
- Media enquiries. [email protected]
- Reporting a suspicious email or website. [email protected]
In person
The customer service office is in Avarua, directly opposite the Ministry of Justice.
By post
P.O. Box 105
Avarua
Rarotonga
Cook Islands
Contact the Ministry
The Ministry, Mon – Fri, 8:00am – 4:00pm CKT.