+682 29 347 secfai@mfai.gov.ck Mon – Fri, 8:00am – 4:00pm CKT
Coat of arms of the Cook Islands Ministry of Foreign Affairs and Immigration Ministry of Foreign Affairs and Immigration Te Kauono Tutara e te Mana Tiaki
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Contact Us

Feedback

Tell us when something went well, when it did not, or when you think we can do better.

The Ministry welcomes feedback about our services, our staff and this website.

How to send feedback

Tell us what happened, when, which office or service was involved, and what outcome you want.

  • Email [email protected]
  • Phone +682 29 347, Monday to Friday, 8:00am to 4:00pm
  • In person at the Main Administration Building, Avarua, Rarotonga

What happens next

We acknowledge your feedback and tell you who is handling it. For a complaint, we tell you what we find and what we will do about it.

If you are not satisfied

If you are unhappy with how your complaint was handled, raise it with the Office of the Ombudsman of the Cook Islands.

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